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FAQs

Frequently Asked Questions

Frequestly asked questions
About UPSKyED
  • What is UPSKyED?
  • What do UPSKyED courses include?
  • Where can I access UPSKyED?
  • How do I create or log in to my account?
Getting Started
  • How do I find a course?
  • Can I preview a course before purchasing?
  • How do I create a course?
  • How do I start my course?
  • Do I have to start or complete my course by a certain time?
  • What course features are available?
  • Do I receive anything after I complete a course?
  • What is available on UPSKyED for certification exam preparation?
Purchase and Payments
  • How do I pay for a course?
  • What subscriptions are available?
  • How do I use UPSKyED credits?
  • I am having issues with my refund request.
  • Can I change or exchange my course?
  • I am receiving a payment error.
Troubleshooting
  • I am having trouble logging in.
  • My UPSKyED course is missing.
  • I’m having issues with my audio or video.
  • I’m having trouble with the course content or resources.
  • Where else can I go for help?

About UPSKyED

What is UPSKyED

Udemy's mission is to create new possibilities for people and organizations everywhere. Our global marketplace features an extensive, multi-language library, which includes thousands of courses taught by real-world experts. You can take courses across a wide range of categories, some of which include: business & entrepreneurship, programming, academics, the arts, health & fitness, language, music, and more!

What do UPSKyED courses include?

The foundation of each UPSKyED course is its lectures, which can include videos, slides, and text. Each UPSKyED course is created, owned, and managed by the instructor(s). In addition, instructors can add resources and various types of practice activities, as a way to enhance the learning experience of students. !

  • Learn More about us More about features.
Where can i access UPSKyED?

You can access your UPSKyED courses from various devices and platforms, on both PC and Mac desktops/laptops, as well as Android and iOS mobile devices.

  • View our system requirements.

Getting Started

How do I find a course?

Learn how to search for courses on UPSKyED.

Can I preview a course before purchasing?

Yes, learn how to preview a course and review key information.

How do I create a course?

Learn how to become an instructor on UPSKyED.

Purchase and Payments

What subscriptions are available?

Learn about UPSKyED’s Personal Plan subscription.

How do I use UPSKyED credits?

Learn more about UPSKyED credits.

I am having issues with my refund request.

View answers to commonly asked questions we receive regarding refunds.

Troubleshooting

I am having trouble logging in.

Learn how to troubleshoot login issues.

Where else can I go for help?

For questions not related to the course curriculum, our Help Center has extensive information regarding UPSKyED’s various features, and articles with troubleshooting steps. Use the search tool or topics to help you quickly resolve any issues you encounter.

Our support team is also happy to help.

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Student Topics

  • Getting Started
  • Account/Profile
  • Trouble Shooting
  • Learning Experience
  • Refund